Q: How to get a quotation and start business relationship with your
A: Please send us email and our sales representive will contact you
as soon as we receive your email.
Q: How to receive a price quotaion in the shortest time?
A: When you send us an enquiry, please kindly make sure all the
details, such as the mateiral, product size, surface treatment and
packaging are mentioned.
Q: How to start a custom project with your company?
A: Please send us your design drawings or original samples so that
we can offer a quotation first. If all details are confirmed, we
will arrange the sample making.
Q: What’s your MOQ?
A: The MOQ depends on the design and production processes of the
products. For the majority of plastic bottle, our MOQ is 10000sets.
Q: What types of payment terms do you accept?
A: Currently, the payment terms we accept are T/T (30% before
production, 70% before shipping) and irrevocable L/C atsight.
Q: How long can I receive an order?
A: 1,For plastic products, we will send goods to you within 7-10
work days after we receive your 30% deposit.
2,For aluminum product, the delivery time is 25-28 days after we
received your 30% deposit
3,For OEM products, the delivery time is 30-35 work days after we
receive your 30% deposit.
Q: Can we get your free samples?
A: Yes, you can. Our Samples are only free for the customers who
confirm order. But the freight for express is on buyer's account.
Q: Can we combine many items size in one container in my first
A: Yes, you can. But the quantity of each ordered item should reach
Q：What is your shipping way?
A: We will help you to choose the best shipping way according to
your detail requirements.By sea, by air, or by express, etc.
Q: How do you control the quality?
A: We will make samples before mass production, and after sample
approved, we will begin mass production. Doing 100% inspection
during production; then do random inspection before packing; taking
pictures after packing.
Q:If any quality problem, how can you settle it for us?
A:If any breakage or defect products were found, you must take the
pictures from the original carton. All the claims must be presented
within 7 working days after discharging the container. This date is
subject to the arrival time of container.
We will advise you to certify the claim by third party, or we can
accept the claim from the samples or pictures you present, finally
we will completely compensate all your loss.